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Privacy Policy

We recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below.

The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.

This site is run by Boston West Pty Ltd (ACN 091 526 886). 

Customer Information

Customer account information is kept in strict confidence. Boston West does not sell or share customer list with any other entities. Customer information such as name, e-mail address, mailing address, phone number, and billing information is collected for the sole purpose of providing services and benefits to our clients

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user may be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement and gather broad demographic information for marketing and surveying purposes.

Links

This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Anti-spam Policy

Sending email to people who have not specifically requested it is “spam”. Boston West does not spam and will only send or contact clients who have requested information or in relation to orders made via the website.

Surveys & Contests

From time-to-time our site may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

Information Disclosure

It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where Boston West may be required by law to disclose certain information.

Emails

We will preserve the contents of any e-mail message that you send us if we believe that we have a legal requirement to do so. Emails sent to or from Boston West are routinely monitored for quality control, systems administration and legal compliance purposes.

Accuracy of Information

If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.

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